As a leader, every opportunity is a golden opportunity—a chance to model the behaviors you expect to see across your organization and show sound judgment.

Welcome to “the theater of work,” where passing time passes as labor, and everyone’s output is considered equal; it’s about inputs and feedback loops. And it’s a problem.

Design isn’t often linked to bravery, but it is, above all things, brave. It takes an incredible amount of courage to challenge the status quo and to suggest new ways of seeing reality.